CeMAT 2018, 23 - 27 April
Visitor Service

Services at the Show

We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover fairgrounds as agreeable and successful as possible.

Handicapped-accessible facilities

Anyone with impaired mobility is welcome to make use of chauffeured vehicles to get around the grounds free of charge. To do so, please get in touch with the person named in the right-hand column.

Please note that restrooms are only available in halls that are open for the exhibition in progress. If you have any questions or require assistance, you can always go to any in-hall EBi visitor info terminal or counter.

Services for mobility-impaired persons arriving by plane

We offer a full-service package for handicapped or mobility-impaired persons arriving by plane, covering baggage transport, check-in formalities and even wheelchair service for boarding aircraft. Each of the services in the package can also be booked individually. For booking, please contact our partners at B.F.M. Incoming and Traveller Service GmbH.


Our on-site restaurants and bistros offer something for everyone – choose from elegant to rustic, from exclusive dining to a quick snack on the go.


For groups of 15 persons or more, advance recommendations are recommended.

Restaurant finder

Take advantage of our restaurant Finder to get details on opening hours, telephone numbers, etc.

Visitor Information System (EBI)

Service, servizio, serviço – you can count on us for top service in lots of languages! We’re here to make your time at the show as pleasant and rewarding as possible, with well-structured information and extensive on-site service. Are you an exhibitor and suddenly need extra flyers and posters? Are you looking for an exclusive restaurant so that you and your colleagues or business partners can relax in the evening after a busy day? Are you a visitor and are looking for a specific exhibitor or a certain product? Our experienced staff is here to help you at any of a great many info counters located in the halls and at the main entrances.

In need of IT accessories, postage stamps or a train ticket for your return trip? Just head to our Wi-Fi Support/Internet Lounge.

Wi-Fi service

In cooperation with Deutsche Telekom, Deutsche Messe offers you free on-site Wi-Fi service. Your admission ticket entitles you to free use of our Wi-Fi network, which is available in all halls.

Instructions for using free Wi-Fi here.

General Safety Rules

Learn about the general safety rules in case of emergency
or download the PDF here .


Contact us