Toyota Material Handling Europe is far from unique in its sector in embarking on a digital journey, but few are quite so assertive in defining their ultimate goal. Quite simply, Toyota has its sights set on pole position in the material transport solutions and services market. The company firmly believes that the key to an efficient forklift service lies in connectivity, which is also one of the core values in the Toyota Service Concept based on the Toyota Production System (TPS). Toyota Material Handling aims to use this efficient service orientation to improve planning, boost added value and also eliminate "muda" - the Japanese word for waste. In addition, telematics will be used to prepare and support technicians more effectively. Microsoft and Toyota have incorporated all these features into the T-Stream service tool, which is already in use.
"Microsoft is a strong cooperation partner in helping us make our dream of predictive forklift maintenance with zero breakdowns a reality," explains Toyota Material Handling Europe's Marketing Director Axel Wahle. Preventive maintenance identifies potential technical problems before they materialize, which boosts equipment capacity utilization and reduces or even eliminates downtimes. "Our collaboration with Microsoft mainly focuses on developing technology, programming software and figuring out new possibilities," adds Wahle. Visitors to this year's CeMAT can discover what this actually means in Pavilion 32, where Toyota is looking to share its many years of TPS and lean thinking experience with visitors and key partners under the "Think : Like : Toyota" banner. Looking to the future of the digital transformation in logistics, Toyota and Microsoft are also exhibiting at the Digital Factory during HANNOVER MESSE 2018.